Trust, valuing differences and effective communication strategies are the pivotal ingredients in successful teams. This course highlights the need for clarity, transparency and co-operation in the workplace to create the synergy that separates successful teams from the rest.

A two-day course that will deliver results for your organisation long after its conclusion.

• Explore the ingredients and essence of  the team spirit
• Examine the evidence showing the impact of team spirit
  on customer satisfaction and business results
• Analyse the link with leadership and leadership styles and leadership states
• Identify the keys to  effective teams
• Emotional contagion in teams - learn how to infect the team positively
• Effective team strategies for when the going gets tough
• Recognise the value of clarity and alignment of vision, values and priorities
• Clarify expectations and ways of working together
• Understand team dynamics
• Analyse communication and behavioural styles and value differences
• Examine best practice in communication and how to build
  communication and behavioural flexibility into the team
• Strategies for resolving team conflict
• Establish a co-operative climate
• Create a culture that promotes personal responsibility, commitment to
  personal and professional effectiveness and continuous improvement
• Maintain the 3Ms - motivation, morale and momentum
• Develop trust and teamwork