Whether you'd like to communicate better with the boss, your peers, your staff or your partner and children, this course is for you! Communication connects us with others and is at the heart of all our relationships. Learn the timeless tools of effective communication to build strong, co-operative and harmonious relationships. Discover powerful and practical ideas for preventing people problems by mobilising proven psychological techniques. Develop your confidence, build your skills and energise your performance. Significantly improve your ability to relate effectively to a broad range of people. This is essential lifeskills training

A two-day course that will enrich you and serve you well across relationships at work and beyond.

• Build your confidence and credibility and make a great first impression
• Learn the art of positivity inside and out, and create a positive
  personal state whatever the situation
• Recognise the relative impact of conscious and unconscious communication
  and learn how to use both to make a real difference in relationships
• Tune in easily to the music behind the words
• Overcome barriers to communication and build rapport
• Discover the drivers for  difficult behaviour and how to positively influence others
• Explore transactional analysis and the games people play
• Enhance your listening skills and tune in to the music behind the words
• Develop your ability to close communicaation loops
• Analyse the key communication styles - what's yours?
• Learn to say 'No' without losing face or friends
• Manage criticism and giving feedback to others
• Discover the power of language - what works and what doesn't
• Learn how to handle difficult people and difficult situations
• Keep your cool when others are losing theirs
• Learn how to challenge and move people on when they get stuck
• Mars and Venus - the communication differences
• Maximise your effectiveness by employing cutting edge 
  linguistic rapport techniques of NLP